SERVICE INFORMATION
Privacy Policy
This policy explains how Loonie Sites handles information submitted through this website and its customer project tools.
Information collected
Enquiry forms may collect names, business details, contact information, website goals, requested features and notes that a visitor chooses to provide.
How information is used
Information is used to assess enquiries, respond, deliver services, maintain security and meet legal or accounting obligations. It is not sold.
Form data and service providers
Form submissions may be processed and stored by hosting and service providers acting on the studio’s behalf. Only information needed for the stated purpose should be collected.
Analytics and cookies
Loonie Sites uses Google Analytics 4 (GA4) on public marketing pages to understand visits, page usage and actions such as enquiries and checkout clicks. Google may process browser, device and usage information for this purpose. Analytics is not loaded on private customer, onboarding, project-tracking, payment-success or administrative routes. Where consent or notice is required for non-essential analytics technologies, Loonie Sites will apply the appropriate controls.
Retention and safeguards
Information is retained only as long as reasonably needed for the purpose it was collected, service delivery, security, accounting or legal obligations. Reasonable access controls and technical safeguards are used, although no internet transmission is completely risk-free.
Access and questions
Privacy questions and requests for access, correction or deletion where applicable can be sent through the Loonie Sites contact page or to hello@looniesites.ca.
General service information · Signed agreements control where applicable